What are the 9 principles of effective communication?

It is important to remember and use the following nine C's when communicating with your team:

  • Congruency. Make sure your words, tone of voice and body language all convey the same message. ...
  • Concise. ...
  • Clarity. ...
  • Consistency. ...
  • Consider Your Audience. ...
  • Content. ...
  • Check for Understanding. ...
  • Choose the Right Medium for the Message.

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