How do you build a CRM system?

Three Key Things Every CRM Should Do Well

  1. Gathering Customer Data. ...
  2. Warehousing Data. ...
  3. Delivering Ready-To-Use Data. ...
  4. Gather The Initial Information. ...
  5. Assess The Current and Future State Gaps. ...
  6. Link Value Opportunities To Strategic CRM Features. ...
  7. Define CRM Project Scope and Requirements. ...
  8. Develop a Business Case.

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